Privacy Policy

Daniela Pinna

Registered office: Località Su Forru Coccu, 09012 Capoterra CA, Sardinia, Italy

Tax Code: PNNDNL77D67B354Q

CIN: IT092011C2000T8976

Email: villamailainfo@gmail.com

The Data Controller is responsible for the management and protection of your personal data.

Through the contact form on our website, we collect exclusively:

• First and last name
• Email address
• Phone number
• Subject and message (the content of your inquiry)
• Date and time of message submission

Important note: Bookings are managed through Booking.com, an external platform. We do not collect or process booking or payment data on our website. For information about the processing of your booking data, please refer to Booking.com's privacy policy.

We do not collect navigation data, IP addresses, do not use tracking cookies, and do not perform profiling or marketing activities.

Your personal data is processed exclusively for the following purposes:

• Respond to your inquiries: Provide information about the property, availability, services, and prices
• Pre-stay assistance: Answer questions about how to reach the property, services offered, and practical information
• Direct communications: Respond via email or phone to your specific requests

We do NOT use your data for:

• Sending unsolicited newsletters or promotional communications
• Marketing or profiling activities
• Tracking browsing behavior
• Sharing with third parties for commercial purposes

The processing of your data is based on:

• Explicit consent: Provided through the checkbox in the contact form, necessary to send you a response to your inquiries

You have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Data collected through the contact form is retained for:

• Received messages: Up to 2 years from the submission date, to allow us to maintain communication history
• Upon your request: You can request deletion at any time, and we will proceed immediately

At the end of the retention period, data is permanently deleted from the database.

Note: Conversation emails may remain in the mailbox until manually deleted.

In accordance with GDPR, you have the right to:

• Access: Obtain confirmation whether your data is being processed and receive a copy
• Rectification: Correct inaccurate or incomplete data
• Erasure (right to be forgotten): Request the deletion of your data
• Restriction: Restrict the processing of your data in certain circumstances
• Data portability: Receive your data in a structured format and transmit it to another controller
• Objection: Object to processing for direct marketing purposes
• Withdraw consent: Withdraw consent at any time
• Lodge a complaint: File a complaint with the Data Protection Authority

To exercise your rights, contact us at: villamailainfo@gmail.com

Our website uses only technical cookies, necessary for the proper functioning of the site:

• Session cookies: To maintain your active navigation during your visit
• Language preference cookies: To remember the selected language (Italiano/English)

We do NOT use:

• Profiling cookies
• Tracking cookies
• Analytics cookies (Google Analytics or similar)
• Third-party cookies for advertising purposes

Technical cookies are essential for the website to function and do not require consent according to applicable law.

To provide our services, we rely on the following third-party providers:

• Web hosting: The website is hosted on secure servers that comply with GDPR standards
• Gmail: To receive and respond to emails from the contact form
• Booking.com: External platform for bookings (independently manages booking data according to its own privacy policy)

Important: We do not share your contact form data with third parties for commercial or marketing purposes.